Terms & CONditionS

Welcome to Champagne-Asia.com.hk. To ensure a safe, enjoyable environment for all of our users, we have established our Terms of Use. They spell out what you can expect from us and what we expect from you. Please note that by accessing any area of Champagne-Asia.com.hk, you agree to be bound and to abide by these Terms of Use. We also strongly advise you to see our full privacy policy statement. Champagne-Asia.com.hk is owned and operated by Champagne-Asia Limited. Any reference in these Terms of Use to Champagne-Asia.com.hk shall include reference to Champagne-Asia Limited and their respective employees and agents.

It is illegal to sell alcohol to people under the age of 18 under Hong Kong jurisdiction. By placing an order, the Customer confirms that he/she is 18 years old or above (in case of a Hong Kong resident), or at or above the legal drinking age in his/her living area. The Customer shall ensure that no person shall use his/her login to purchase alcohol products and a person aged 18 or above (identification required) must be present to take delivery (within Hong Kong) or delivery shall be withdrawn and attempted at another time agreed.

The Company shall make every reasonable effort to ensure that prices, details and sizes of products on this website are up to date. Prices are subject to changes without prior notice and all orders are subject to Company’s acceptance at its sole discretion and stock availability.

The Company shall make every reasonable effort to ensure products displayed on the website are in stock unless otherwise specified. If from time to time products become out of stock, the Company reserves the right to offer alternative product(s) to the Customer

All orders are subject to confirmation of final availability and the Company reserves the right to reject the order in the event that any of the products or services requested are not available. In the event that the Company is unable to fulfill any of the products or services in Customer’s order, the Company will notify him/her by phone or email.

Wine Conditions
Ullages of all wines offered are top shoulder or better, unless otherwise stated. Although the Company strives to find wines in their best condition, the Customer must make appropriate allowances for natural variations of ullages, conditions of cases, labels, foils and corks for old wines (equals to or more than 10 years old). The Company does not accept return of wines for any reasons.

Payment by the Customer is due within 7 calendar days upon issue of order confirmation by the Company. Otherwise, the Company has full discretion to cancel the order.

The Customer is requested to examine the goods immediately upon delivery for any deficiencies and/or damages. Claims for the reason of breakage (if any) must be lodged to our customer service hotline +852 6017 1973 at the time of delivery. Otherwise the Company shall have the discretion to refuse the claim after delivery. The duty of care after delivery rests solely on the Customer.

Refund Policy
The Company will not accept any return of goods nor will provide any refund for any orders.

The site and its content are provided on an “as is” basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). Champagne-Asia.com.hk is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site). Please read all information, warranties or warnings provided by the manufacturer owner or seller of the products on or in the product packaging and labels before using any product purchased on Champagne-Asia.com.hk. Champagne-Asia.com.hk shall not be liable for the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products and it is your responsibility to evaluate such information.

Although Champagne-Asia.com.hk uses reasonable efforts to have the colors of the images of its merchandize displayed as accurately as possible on the site, we do not warranty that the color will be accurately displayed by your monitor.

Indemnity and Limitation of Liability
You agree to indemnify, defend and hold harmless Champagne-Asia.com.hk from and against all losses, expenses, damages and costs (including reasonable legal fees) arising from any breach of these Terms of Use or any other activity by you in connection with your use of the site. You further agree that Champagne-Asia.com.hk shall not be held liable howsoever for your use of the site and you agree to waive all claims that you may have against Champagne-Asia.com.hk for any loss or damages you may sustain in connection with your use of the site. In the event that this disclaimer is unenforceable, the total liability of Champagne-Asia.com.hk, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based.

Our Privacy Policy
You agree to our use of information about you as described in our privacy policy.

Champagne-Asia.com.hk may terminate or suspend your access to all or part of the site, without notice, for any conduct that Champagne-Asia.com.hk, in its sole discretion, believes is in violation of any applicable law or is harmful to Champagne-Asia.com.hk or a third party.

Champagne-Asia.com,hk may deliver notices to you by means of electronic mail, a general notice on Champagne-Asia.com.hk or by post. You may give notice to Champagne-Asia.com.hk at any time by means of electronic mail to Champagne-Asia.com.hk or by post to the following address: 19/B, Tower 3, Harbour Place, 8 Oi King Street, Hung Hom, Kowloon, Hong Kong.

Modification of Terms
These Terms of Use (including the order terms contained in the Help page) may be modified from time to time. You should therefore read these Terms of Use and the order terms before you place any order.

Governing Law
These Terms of Use (including the order terms contained in the Help page) shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. You irrevocably agree that the courts of Hong Kong Special Administrative Region shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the order terms.

These Terms of Use were last updated on April 2017

Security Policy
Our online payment service provider is PayPal, a leading, secure and reliable international payment service provider to banks and online merchants since.

Customers’ payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorization using